How We Rate

At Clovr, we understand that choosing an online casino requires trust. Our comprehensive rating methodology evaluates every aspect of online casinos to ensure you're playing at safe, fair, and entertaining sites. Our team of gambling experts, industry veterans, and player advocates work together to deliver honest, in-depth reviews you can rely on.

Our Rating System

We use a transparent 10-point scoring system that evaluates casinos across multiple criteria:

9.0-10.0 - Exceptional Industry-leading casinos with outstanding features, impeccable reputation, and superior player experience.

8.0-8.9 - Excellent Top-tier casinos with minimal drawbacks. Highly recommended for most players.

7.0-7.9 - Very Good Solid casinos with strong offerings and good reputation. Minor areas for improvement.

6.0-6.9 - Good Reliable options with standard features. Suitable for specific player preferences.

5.0-5.9 - Average Basic casinos that meet minimum standards but lack standout features.

Below 5.0 - Not Recommended Casinos with significant issues that fail to meet our standards for player safety and fairness.

Our Review Process

1. Initial Assessment & Background Check

Before diving into gameplay, we conduct thorough research:

Ownership and corporate structure verification
Years in operation and track record
Sister sites and brand reputation
Regulatory compliance history
Past player complaints and resolutions

2. Account Creation & Verification

We create real player accounts to experience:

Registration process complexity
KYC (Know Your Customer) requirements
Document verification speed
Account security measures
Multi-device accessibility

3. Real Money Testing

Our reviewers deposit and play with real money to evaluate:

Deposit process and methods
Game performance and fairness
Withdrawal processing times
Customer service responsiveness
Bonus wagering reality

Core Evaluation Criteria

Safety & Security (25% of total score)

Licensing & Regulation

Valid licenses from reputable jurisdictions (UK, Malta, Gibraltar, Curacao)
Compliance with regulatory requirements
Regular third-party auditing
Responsible gambling tools implementation

Data Protection

SSL encryption (minimum 128-bit)
Secure payment processing
Privacy policy transparency
GDPR compliance where applicable

Fair Gaming

RNG (Random Number Generator) certification
Published RTP (Return to Player) rates
Game testing by independent labs (eCOGRA, iTech Labs, GLI)
Transparent terms and conditions

Game Selection & Quality (20% of total score)

Game Variety

Total number of games available
Diversity of game types (slots, table games, live casino)
Quality of software providers
Regular addition of new titles

Software Providers

Partnerships with industry leaders (NetEnt, Microgaming, Evolution)
Mix of established and innovative developers
Mobile game optimization
Game loading speeds and performance

Live Casino Experience

Number of live dealer games
Table limits range
Streaming quality
Professional dealer interaction

Bonuses & Promotions (15% of total score)

Welcome Bonus Assessment

Bonus amount and percentage match
Wagering requirements fairness (35x or lower preferred)
Game contribution percentages
Time limits for completion
Maximum bet restrictions

Ongoing Promotions

Reload bonuses frequency
VIP/Loyalty program benefits
Tournament offerings
Cashback opportunities
Promotional terms clarity

Banking & Payouts (15% of total score)

Payment Methods

Variety of deposit options
Cryptocurrency acceptance
E-wallet support
Regional payment methods
Minimum/maximum limits

Withdrawal Process

Processing timeframes
Verification requirements
Withdrawal limits
Pending period length
Fee structure

User Experience (15% of total score)

Website Design

Navigation intuitiveness
Search functionality
Mobile responsiveness
Loading speeds
Information accessibility

Mobile Gaming

Dedicated app availability
Mobile browser compatibility
Game selection on mobile
Touch-screen optimization
Account management features

Customer Support (10% of total score)

Availability

24/7 support access
Live chat response times
Email support quality
Phone support availability
Language options

Support Quality

Knowledge level of agents
Problem resolution efficiency
Friendliness and professionalism
Self-help resources
FAQ comprehensiveness

Testing Methodology

Real Money Testing Protocol

Initial Deposit: Minimum $100 to test basic features
Extended Play: 20+ hours across different game types
Bonus Testing: Claim and complete wagering requirements
Withdrawal Test: Process at least 2 withdrawals
Support Interaction: Contact support with real queries

Time Investment

Minimum 2 weeks of active testing per casino
100+ spins on various slot games
50+ hands of table games
Multiple sessions at different times
Cross-device testing (desktop, mobile, tablet)

Data Collection

We track and analyze:

Game RTP verification
Bonus wagering progress
Withdrawal processing times
Support response times
Technical issues encountered
Platform stability metrics

Scoring Calculation

Our final score combines weighted criteria:

Safety & Security - 25%
Game Selection - 20%
Bonuses - 15%
Banking - 15%
User Experience - 15%
Customer Support - 10%

Each category is scored from 0-10, then weighted and combined for the final rating.

Red Flags & Instant Disqualifiers

Casinos are immediately flagged or disqualified for:

Invalid or fake licensing
Unresolved player payment issues
Predatory terms and conditions
Lack of responsible gambling tools
No customer support access
Plagiarized content or fake testimonials
Connection to blacklisted operators

Ongoing Monitoring

Our reviews aren't one-and-done:

Quarterly Updates

Bonus offers verification
License status confirmation
New game additions
Policy changes review

Player Feedback Integration

Community complaint monitoring
User experience reports
Payout verification
Issue resolution tracking

Industry Changes

Regulatory updates
Ownership changes
Platform upgrades
Security incidents

Transparency Commitment

Affiliate Disclosure: We earn commissions from some casinos we recommend. This never influences our ratings – we've rejected partnerships with casinos that don't meet our standards.

Review Independence: Our editorial team operates independently from our business development team. Ratings cannot be bought or influenced.

Update Policy: All reviews display their last update date. Significant changes trigger immediate re-evaluation.

Correction Process: If we make an error, we correct it immediately and note the change publicly.

Player Protection Focus

We prioritize player safety by:

Highlighting responsible gambling tools
Warning about addictive features
Promoting deposit limits
Linking to gambling help resources
Advocating for self-exclusion options

Review Team Expertise

Our diverse team includes:

Industry Veterans: 10+ years in online gambling
Former Casino Employees: Inside knowledge of operations
Professional Gamblers: Real-world playing experience
Tech Specialists: Platform and security analysis
Regulatory Experts: Licensing and compliance knowledge

How to Use Our Reviews

Read the Highlights: Key pros and cons summary
Focus on Your Priorities: Jump to sections that matter most to you
Review the Details: In-depth analysis for serious players
Check Update Date: Ensure information is current