Tao Fortune Casino

Purchase Packages

For those wanting additional Tao Coins, purchase packages include:

• $4.99 = 50,000 TC + 500 SC
• $29.99 = 300,000 TC + 3,000 SC
• $49.99 = 250,000 TC + 5,000 SC
• $99.99 = 1,000,000 TC + 10,000 SC
• $149.99 = 1,500,000 TC + 15,000 SC
• $199.99 = 2,000,000 TC + 20,000 SC

Tao Coins (TC)

Tao Coins function as the platform’s primary play currency with no redemption value. These coins can be:

• Obtained through free welcome bonuses, daily logins, and promotional offers
• Purchased in bundles ranging from $4.99 to $199.99
• Used exclusively for entertainment purposes
• Not eligible for exchange, withdrawal, transfer, or redemption for any real-world value

Players primarily use Tao Coins to play games in standard mode, essentially functioning as practice chips or tokens with no monetary value outside the platform.

Secret Coins (SC)

Secret Coins serve as the promotional sweepstakes currency with potential redemption value. These coins:

• Can only be obtained through free methods (bonuses, promotions, and as complementary additions to Tao Coin purchases)
• Allow players to participate in promotional sweepstakes mode
• Can be redeemed for cash prizes at a conversion rate of 100 SC = $1
• Require account verification before redemption
• Are subject to specific terms and conditions, including the controversial Rule 5.7

The distinction between these currencies is critical—only Secret Coins offer the possibility of redemption for real prizes, while Tao Coins exist purely for entertainment value.

Game Categories

The platform focuses primarily on two game types:

Slots: The majority of games fall into this category, including:

• 3-reel fruit machines with classic designs
• Progressive jackpot slots offering larger potential prizes
• Hold ‘n’ link titles with special bonus features
• Themed video slots with various payline configurations

Popular slot titles include Book of Nile Revenge, Dolphin Queen Hold ‘n’ Link, Bandit’s Bounty Cash Pool, and Wild Buffalo Fortune Wheel.

Fishing Games: These arcade-style games involve catching fish for rewards and have become increasingly popular in the sweepstakes casino market.

The most significant limitation in Tao Fortune’s game selection is the absence of table games (blackjack, roulette, baccarat), video poker, and live dealer options. This narrow focus makes the platform less appealing to players who enjoy traditional casino table games.

Mobile Experience

Tao Fortune has optimized its platform for mobile play, allowing access through standard mobile browsers on both smartphones and tablets. The mobile site features:

• Responsive design that adapts to various screen sizes
• Touch-friendly interface elements
• Fast loading times on modern devices
• Full access to all games and account features

Unlike some competitors, Tao Fortune does not offer dedicated mobile apps for iOS or Android devices. While this eliminates the need to download and install additional software, it also means the experience lacks some of the performance optimizations and notification features that come with native applications.

The mobile browser experience performs adequately on most modern devices, though some users report occasional layout issues on older phones or unusual screen sizes. Overall, the mobile experience delivers the core functionality but without the refinements of a dedicated app.

Registration Steps:

• Visit the Tao Fortune website
• Click “Sign Up” or “Register”
• Choose between email registration or social media login
• Complete the required personal information fields
• Accept the terms and conditions
• Verify your email address

Verification Requirements:

Before requesting any redemptions, users must verify their identity by providing:

• A photo of a government-issued ID (driver’s license, passport, etc.)
• A photo of a credit/debit card showing your name and the first six and last four digits (if you’ve made purchases)

This two-step verification process helps Tao Fortune comply with know-your-customer (KYC) regulations and prevent fraudulent activities. Verification typically takes 1-2 business days but can be longer during peak periods or if there are issues with the submitted documents.

Some users report challenges with the verification process, including multiple document submission requests or delayed approvals. These verification hurdles represent a common friction point in user reviews.

Redemption Requirements:

To redeem Secret Coins for cash prizes, players must:

• Complete account verification
• Accumulate the minimum redemption threshold (100 SC for cash prizes, 25 SC for gift cards)
• Access the “Prize Redemption” section from the account menu
• Select a redemption method (online banking, PayPal, or gift cards)
• Enter the redemption amount
• Provide necessary payment details
• Submit the request

The conversion rate is 100 SC = $1, meaning 1,000 Secret Coins would be worth $10 in redemption value.

Rule 5.7 Explained

At the center of user complaints is Rule 5.7, which states:

“The maximum winnings that can be redeemed for prizes from Secret Coins obtained through free welcome bonus offers, other free promotions, or as a free bonus with a purchase, is 10% of the total Secret Coins received.”

This rule has generated significant controversy because many players don’t realize its implications until attempting redemption. For example:

• A player who receives 250 SC through promotions might win 2,500 SC through gameplay
• When attempting to redeem the full 2,500 SC ($25), they discover Rule 5.7 limits their redemption to just 25 SC ($0.25)
• The remaining 2,475 SC becomes essentially worthless for redemption purposes

Multiple Reddit threads and Trustpilot reviews detail experiences where players won substantial amounts only to receive a fraction during redemption. One user reported redeeming $250 worth of Secret Coins but only receiving $25 due to Rule 5.7.

Tao Fortune defends this practice as clearly stated in their terms and conditions, but many users argue the rule is buried in fine print and not prominently disclosed before play.

Redemption Timeline

Once submitted, redemption requests generally follow this timeline:

• 1-2 days for initial approval
• Up to 7 additional days for processing, depending on the chosen redemption method
• PayPal transfers typically process faster than bank transfers
• Gift card redemptions usually have the shortest processing times

Some users report longer wait times or occasional rejections, adding to frustration with the redemption system.

Website Design

• Modern, clean layout with prominent game categories
• Sidebar navigation for quick access to games, promotions, and support
• Homepage showcasing popular games and recent jackpot winners
• Clear visibility of current virtual currency balances

Performance

• Fast loading times on desktop and mobile devices
• Smooth game transitions with minimal lag
• Occasional server hiccups during peak usage periods

Interface Pros and Cons

Support Options

• Live Chat: Available 24/7 through the website, with response times averaging 5-15 minutes
• Email Support: Accessible at [email protected], with responses typically within 24 hours
• Social Media: Limited support through the official Facebook page

The live chat system requires users to select a topic category before connecting with an agent, which helps route inquiries to appropriate departments. However, the system sometimes experiences long queues during peak periods.

A notable weakness is the absence of a comprehensive FAQ section or knowledge base. This forces users to contact support directly for common questions that could be addressed through self-service resources.

User feedback on support quality is mixed. Some praise the helpful and knowledgeable agents, while others report frustrating experiences, particularly when addressing redemption issues or Rule 5.7 complaints.

Security Measures

• SSL encryption protects data transmission between users and the platform
• Password requirements enforce reasonable complexity standards
• Two-factor authentication is available but not required by default

Privacy Practices

The privacy policy outlines standard data collection and usage practices, including:

• Collection of personal information during registration
• Use of cookies and tracking technologies
• Sharing of data with third-party service providers
• Options to request data deletion

While these security measures meet industry minimums, Tao Fortune could improve transparency by more prominently displaying certificates and audit results.

Trustpilot Overview

Tao Fortune maintains a Trustpilot rating of approximately 3.1/5 stars based on 32+ reviews. Positive reviews typically highlight:

• Game variety and entertainment value
• Easy-to-use interface
• Fast verification process

Negative reviews consistently focus on:

• Rule 5.7 redemption limitations
• Customer service frustrations when addressing complaints
• Perceived lack of transparency about redemption terms

Representative User Testimonials

Positive (Trustpilot – Bradley):
“Fun games… great variety also… verification is fast and simple… customer service is quick to respond… great platform.”

Negative (Trustpilot – Anonymous):
“Do not play on this site. I had won 650 dollars, redeemed the full 650 and only received 25 dollars because it was won from freeplay.”

Overall, the platform’s reputation appears polarized, with satisfaction levels heavily influenced by whether users have attempted significant redemptions and encountered Rule 5.7.

Pros and Cons

After thorough analysis, here’s a balanced assessment of Tao Fortune’s strengths and weaknesses:

Expert Opinion

Tao Fortune Casino occupies an increasingly crowded niche in the sweepstakes casino market. While the platform provides an adequate gaming experience with attractive bonuses and promotions, its redemption policies—particularly Rule 5.7—significantly undermine its value proposition for players seeking potential cash prizes.

The platform is best suited for casual players who primarily seek entertainment value without expectations of meaningful redemptions. Those approaching Tao Fortune as a potential source of real prizes should proceed with extreme caution and thoroughly understand the redemption restrictions before investing time or money.

For most players, established competitors like Stake.us, WOW Vegas, or Fortune Coins offer more transparent terms and more diverse gaming experiences. The redemption controversy alone warrants careful consideration before choosing Tao Fortune over these alternatives.

If you decide to try Tao Fortune, consider these tips:

• Focus on entertainment value rather than potential redemptions
• Never purchase Tao Coins with the expectation of winning redeemable prizes
• Thoroughly read all terms and conditions, particularly regarding redemptions
• Maintain realistic expectations about the platform’s limitations