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Following a thorough examination of Sunrise Slots Casino, we’ve determined that this particular casino’s reputation raises some concerns.
Games
Win Rate
Payout
Sunrise Slots Casino and Deposit Bonus Code Details
After an exhaustive review of Sunrise Slots Casino, we conclude that this is a casino with a questionable reputation. There are a couple of pros to gambling on this platform, but these are primarily outweighed by cons making other casinos a better place for players to spend their cash.
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During our assessment of this casino, we considered the casino’s license, customer support, customer complaints/ Reviews, and estimated revenues. If Sunrise Slots Casino is on your radar, this analysis will help you decide if it is the best gambling platform for you.
- Sunrise Slots Casino is a small online gambling hub, and for this reason, it earns a small revenue. Small casinos usually find it more challenging to pay those players who win considerable sums of money than large ones.
- One of the essential negatives to Sunrise Slots Casino is that it operates WITHOUT a license. No licensing authority, therefore, means that this casino is not required to follow the rules set by licensing bodies. As such, if a customer suspects any fraudulent dealings, they have nowhere to submit a report.
- So far, we have compiled nine complaints against Sunrise Slots Casino, which we will share in this review’s “Reputation” section. These complaints have resulted in the unfortunate addition of 1,278 black points to this casino.
Warning: Another disadvantage of Sunrise Slots Casino is the unfair policies in its Bonus Terms and Conditions.
Related Reviews:
Taking advantage of these promotions and bonuses may result in complications for players. We advise customers to carefully read all terms and conditions policies laid out on the web pages of all gambling platforms before playing.
- Sunrise Slot Casino allows for Bitcoin
- Players can reach the Customer Care Representatives via Live Chat 24/7.
- Bonuses are not available in all countries
- There are no Live dealer games
- Games are provided by only one software provider – RTG
- This casino does not operate under a licensing authority
- Unfair policies for players in the Terms and Conditions section
FASCINATING FACTS
- Sunrise Slots caters to the United States and Canadian population
- They only accept players ages 21 and over
- There is a limit on the amount players can withdraw monthly.
Integrity/Trustworthiness of Sunrise Slots
Sunrise Slots Casino’s reputation has been on a concerning decline since February 2021, a fact that’s not reflected in the flashy ads on their casino site. Customers have been voicing their dissatisfaction with extensive withdrawal delays for the past two years, leading us to caution players about engaging with this online casino.
In February, one of the first complaints reached us from a frustrated player who had a disheartening experience at Sunrise Slots Casino. After enjoying some slot games and meeting all the casino’s terms and conditions, including wagering requirements, they were left waiting for their real money deposit winnings.
The player’s withdrawal request was placed five weeks prior, and Sunrise Slots still needed to pay. Our team, in a bid to provide a full review, contacted Sunrise Slots for assistance but received no response. This incident was just the tip of the iceberg in what seems to be a pattern of questionable practices by this casino.
Sunrise Slots Casino operates without a sense of urgency, boasting an unrealistic processing time on withdrawals: 7 to 10 days for approval, another ten days to process, and an additional 7 to 10 days for the withdrawal amount to be deposited into the winner’s account. If you want to play with Bitcoin, the wait is even longer.
The player who lodged the complaint finally saw his funds after almost three tedious months, only to receive 2200.00 USD of the actual 2500.00 USD. The bank’s fee was $25.00, and the casino took a staggering $275.00 for processing.
This complaint was merely the beginning of what appears to be a scam operation by Sunrise Slots Casino. It wasn’t long before we stumbled upon another post by a disgruntled client of Sunrise Slots, venting their frustration about the six-month wait they endured for processing their payouts.
Sunrise Slots Casino offers a variety of bonus offers, including a welcome bonus, deposit bonus, and even 50 free spins. However, the casino’s bonus code and promo code might not be as appealing when considering the withdrawal limit and the sum of the deposit required.
As an offshore online casino, Sunrise Slots also falls under the category of RTG casino, which might explain some of its practices. The match bonus and first deposit incentives may lure players, but the 20 free spins and other casino bonuses are overshadowed by the negative casino review and experiences shared by players in 2023.
While Sunrise Slots offers may seem attractive, the best online casinos are those that prioritize customer satisfaction and transparency. The Sunrise Slots no deposit bonus and other casino games might tempt you, but it’s essential to consider the experiences of those who have navigated the VIP levels and table game offerings. Always read the fine print and be aware of the online gambling landscape before diving in.
CASINO RATINGS
Player Complaints
In addition to the two incidents we just mentioned, there were more than twenty complaints related to delays and no payment of winnings. But we are confident that more players will come forward to share their unfortunate experiences.
We recommend you read them before deciding to play at this casino.
Between February 2021 and November 2022, we made many futile efforts to contact a customer care representative to help resolve the issues of unpaid winnings and many more problems. Some customers still await payments over $2000 from Sunrise Slots Casino.
Back in July 2022, a certain client kept getting showed off on the account of the casino’s processor.
Sunrise Slots Casino approved the withdrawal process because the customer complied with all the rules and regulations. The currency involved was Bitcoin; however, whenever the client tried to get an update on the transaction status, the casino consistently sent an email with the subject “processor issue.”
Some players were expected to receive smaller winnings; even after six months, the funds were not deposited into their accounts.
Key Takeaways
Sunrise Slots promotes itself as “the most trusted online casino,” but this could not be further from the truth; on the contrary, they are a casino that blatantly takes advantage of its customers. The situation has gone on for far too long, and it continues to get worse; at this point, there is no hope for Sunrise Slots, and we also believe that the Sun is setting against this gambling platform.
Every day new players are scammed out of their money at this casino, and they try to get help from outside sources because Sunrise Slots has a sinister motive. Without a doubt, the saying “all that glitters is not gold” rings true for this gambling entity. Do not be food by all the glitz, glams, and sparkles shown by Sunrise Slots because you will regret ever playing at this casino.
We estimate that Sunrise Slots currently owes more than $70,000 to its customers; however, there are no guarantees that they will ever pay.
